Registering as a New Patient
We are open to new registrations. Please ask reception for details of our practice area and how to register. For new patients the practice area is postcodes NE8 and NE11 (except South of Ravensworth castle, for example Kibblesworth is outside the practice area). Any new patients, who move into these postcode areas or live in the area already and want to change doctor, will be welcomed onto the practice list provided there is not a reason why they should be refused.
We are also able to register some patients who live in the wider area of Gateshead, however, this is dependent on the patient’s health needs.
Registration forms can be completed online - please use the register with a GP service to complete the appropriate forms.
If you are unable to access the online services, please collect the registration forms from the surgery.
Temporary Patient Registrations
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages:
Disabled Patient Facilities
Wheelchair access is via the main entrance.
We no longer allow mobility scooters into the surgery beyond the entrance lobby. The decision is not one that was taken lightly and we have introduced the new rule on health and safety grounds. We have to consider the safety of all patients that come into the surgery following recent incidents at other surgeries involving scooter users. It was agreed mobility scooters could be a potential health and safety risk in a confined area, especially where there may be small children and older patients. They could also pose an increased hazard in the event of a fire.
We appreciate this will make it more difficult for some users but we feel we have no alternative. Before doing so we consulted with Disability North and the local fire brigade.
We have a wheelchair available for your use should you require it. All you need to do is enter the lobby and ask one of our receptionists for assistance.